Service hub
The Australian Service Hub is a blended delivery operation providing a round-the-clock Service Catalogue of core commodity services.
We offer the following services:
- Service Desk
- Call management
- Call registration
- Incident management
- 1st level remedial
- Request fulfilment
- Operations
- Event management
- Batch operations and scheduling
- Backup management
- Virus management
- Patch management
- 2nd level routine remedial
- After hours home on-call support services
- Service Management Support
- Client service reporting
- Problem management support
- Configuration management support
- Knowledge management support
Some of our Service Hub clients include:
- Integral Energy
- Hydro Tasmania
- Aurora Energy
- Transurban
