The Outsourcing Enterprise – series of white papers
Leading edge thinking from the perspective of the Chief Executive. A must-read for anyone involved in or considering outsourcing.
Sharing expertise and leading edge-thinking is something we’ve been committed to for a long time.
That’s why we have been sponsoring research about outsourcing best practices since 2005. And counting.
In the last five years, our successful collaboration with the London School of Economics Outsourcing Unit has brought to life the Outsourcing Enterprise Series.
A series of white papers specifically targeted at CEOs to guide them through the challenging world of outsourcing.
The series draw on a number of interrelated research studies conducted by Professor Leslie Willcocks (LSE), Sara Cullen (Cullen Group), Dr. Mary Lacity (University of Missouri–St Louis), and Andrew Craig (Carig Ltd), all leading experts on outsourcing.
This research distils 17 years of independent and rigorous studies in over 1600 organisation across the world. And achieves in-depth understanding of what makes for success, what does not work, why some organisations are effective users of outsourcing while others have very mixed experiences.
Basically a must-read for anyone involved in or considering outsourcing.
The Outsourcing Enterprise white papers:
About the Authors
Leslie Willcocks has an international reputation for his work in outsourcing, IT and change. He is Professor of Technology, Work and Globalisation at the London School of Economics, and also Associate Fellow at Templeton College, Oxford, Visiting Professor at Erasmus and Melbourne universities, and Editor-in-Chief of the Journal of Information Technology. He has written twenty-five books and over 160 journal articles. In 2001 he won the PriceWaterhouseCoopers Michael Corbett Associates World Outsourcing Achievement Award.
Sara Cullen is the Managing Director of the Cullen Group, which offers consulting, training, and advice on commercial agreements. A former partner at Deloitte, she received her PhD from Melbourne University in outsourcing. Dr. Cullen has acted as a consultant for 87 private and public sector organizations in 51 countries on 116 outsourcing projects with contract values of up to $1.5 billion per year. She has conducted seven government reviews and been featured in more than fifty articles in addition to carrying out research with universities that include the London School of Economics, Melbourne, Oxford, and Warwick. She has written twenty-five publications including Intelligent IT Outsourcing.
Dr. Mary C. Lacity is Professor of Information Systems at the University of Missouri-St. Louis, Research Affiliate at Templeton College, Oxford, and Doctoral Faculty Advisor at Washington University. Her research interests focus on IT sourcing, privatisation, relationship management and project management. She has conducted case studies of over 100 organizations and has surveyed the practices IT managers in both the US and Europe. She has written more than 50 articles and six books, most recently Global Sourcing of Business and IT Services, and Netsourcing Business Applications. She was the recipient of the 2000 PricewaterhouseCoopers Michael Corbett Associates World Outsourcing Achievement Award.
Andrew S. Craig heads the IT leadership and governance stream of Carig Ltd and is also a director of Board Coaching Ltd. In addition to coaching he teaches at Ashridge and Warwick business schools on leadership and is a visiting Senior Research Fellow at the LSE. Current assignments include coaching the CEO of a FTSE-250 leisure company and working with the Board. He is also working with individuals and teams in the Defence Procurement Agency, Balfour Beatty, HSBC and finance and fund management companies. In his professional Army career, as Brigadier, he directed the recruiting operation- an annual requirement of 16,000 people- and was responsible for Human Resource planning for a workforce of 120,000. He commanded engineering operations worldwide,including in the first Gulf War and Bosnia, and led the UK’s planned military response to nuclear, biological and chemical terrorism. He was awarded an OBE, for leadership, in 1998.
